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Are there any additional costs over and above
the rental charge?
Apart from vacations involving short stays (see
terms and conditions)
the only other costs are for optional extras. We
can provide Pool and Jacuzzi / Spa heating
(we recommend heating between October and
April), a welcome pack and BBQ gas.
Apart from that, the price quoted is fully
inclusive of all Florida sales and tourist
taxes, linens and end of stay cleaning. No
hidden extras!!
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Is the pool heated?
The Pool & Jacuzzi / Spa can be heated (by
agreement) for an additional cost as indicated
on our website. We would recommend pool heat
from October through to April. The pool is
heated up to the maximum temperature allowed
under Florida law (85°). The pool timer and heat
controls are pre-set by our management company -
please do not tamper with the settings as this
could adversely affect the return of part or all
of your security deposit.
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What is the maximum number of people allowed
in the villa?
The villa holds 10 people in 4 bedrooms
comfortably. A cot/crib can be supplied on
request, free of charge.
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How do we locate/enter the property?
Directions and electronic door keypad entry code
will be sent to you 2-3 weeks before arrival.
You do not have to find a management agent after
a tiring journey before gaining access to our
home.
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Will we have to bring bed linen/towels etc.?
The villa is fully equipped for all your likely
holiday requirements. Bed linen and towels are
provided. A small initial supply of washing
powder/dish washer powder/toilet rolls etc. are
provided which you may need to top-up as
required.
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Is there a telephone in the villa?
A telephone is provided for your convenience and
all local calls and national calls to the US and
Canada are free from our villa. Calls to
international numbers can be made using pre-paid
calling cards (e.g. Sprint), which are available
from most supermarkets & petrol stations - full
instructions on how to use these are given on
the reverse of the cards.
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Do you have internet access in the villa?
We have installed fast 30Mb WiFi internet to
allow you access to the internet from your
laptop or smart phone. Please note that this
service is provided FREE to our guests. Access
details are provided in our 'Welcome Folder'
kept on the coffee table in the family room at
the villa.
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Do you have a BBQ?
A luxury gas BBQ has been provided for the use
of our guests by the pool. Propane gas bottles
can be purchased for around $20 from the local
garage (1 mile north on US27). Wal-Mart also
offer a similar service. Guests are responsible
for the thorough cleaning of the BBQ after use.
If the BBQ is not clean then our management
company will charge us for cleaning it to the
appropriate standard and unfortunately we must
pass this cost on via deduction from the
security deposit. We cannot be held responsible
for any injuries resulting from incorrect usage
of the BBQ.
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How far away are the main attractions?
The villa is only 10 minutes from Walt Disney
World. Sea World is 25 minutes away and
Universal 30 minutes. This is one of the major
reasons this is such a sought after area. After
a long day at the Parks you can get the children
home and into bed in a matter of minutes! Please
see our Map page for times to other attractions.
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Do you know any short cuts to Disney &
Universal?
Yes! There is a short cut just past Marker 5 on
the US192 that leads to Animal Kingdom and Buena
Vista Drive. Unlike the US192, Buena Vista Drive
seems to be clear no matter what time of the day
or night. You can use this route to take you to
Universal Studios and West / North Orlando.
•To take this road travel eastbound on the
US192.
•As you approach a set of traffic lights just
past the Magic Castle Gift Shop (purple with a
giant wizard on the roof!!) you will see Marker
5 on your left and a tall MacDonalds sign.
•Turn left at these lights onto Sherberth. This
is a two way road (watch your speed as there are
a couple of deceptively sharp bends!) which you
follow until you reach a further set of traffic
lights.
•Turn right here onto Buena Vista Drive.
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What entertainment is provided?
There are T.V.’s and DVD players in the Family
Room and every bedroom. We have also provided a
Wii Console with 2 motion plus controllers, a
selection of board games and DVD’s as well as a
fully equipped Games Room (including full size
Pool table, Air Hockey table, Table Football and
Dartboard).
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How far away are the nearest shops?
Berry Town Centre is right next door to
Highlands Reserve, only 2 minutes drive away.
The centre includes a large Publix supermarket,
a liquor store, Chinese & Italian take-aways,
hairdressers and a new Appleby’s restaurant.
The Premium Outlet Mall is only 15 minutes away
and houses many designer label stores
(including: Nike, Timberland, Adidas, Versace,
Armani etc.). In addition there are a wide
variety of stores on Highway 192. Please see our
Main Attractions page for further information.
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Are there any supermarkets nearby?
The nearest supermarket is the Publix which is
located on the corner at the traffic lights
where you turn right for Highlands Reserve – 2
minutes from our villa (you could even walk
there). There is also a Wal-Mart superstore
which is located on US27 just over the junction
where the US27 joins the US192 (coming from
Highlands Reserve). Going south on the US27
there is another Wal-Mart, restaurants, garage,
banks and lots of other outlets. This complex is
situated going south on US27 about 2 miles after
the junction with Interstate 4.
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Are there any Restaurants nearby?
There are an abundance of restaurants both on
the US27 and nearby on US 192. Some personal
favourites include Sizzler, Outback Steakhouse &
Carrabba's Italian Grill. Other popular venues
include McDonalds, Chic Filet, Taco Bell, Red
Lobster, TGI’s, Denny’s, along with Chinese,
Italian etc, many of whom will deliver.
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Are there any medical services nearby?
Hopefully you will not need this, but for peace
of mind there is a walk in medical centre at the
Formosa Shopping Centre 5 minutes away. This
incorporates a specialist Paediatric unit. There
is also a Walgreen's 24hr Drive thru Pharmacy
which is located on the east bound carriageway
of the US192 - about 4 miles east of our villa.
You will also find another Walgreen's on US27
about 1 mile north of the US192.
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Where can I find a hairdresser?
The closest hairdresser is in the shopping
complex with the Publix supermarket (on US27 at
the traffic lights where you turn right for
Highlands Reserve) and is called Hair Masters –
2 minutes from our villa.
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Where can I find a Post Office?
The nearest Post Office is in the Win Dixie
Plaza 3.5 miles north on the US27 at 1100 US
Highway 27, Clermont, FL34714.
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What services are provided?
The villa is professionally cleaned prior to
your arrival and again on your departure. The
pool and garden are maintained weekly. The
rental charge also includes “normal” use of
utilities.
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When will we need to put out the trash?
There is a purpose built compound to the right
of the villa, as you view from the road,
containing our 2 large 95 gallon wheelie carts.
There is also a blue recycle container in the
same compound. These carts are designed to
keep the trash compound clean and keep trash
away from clever local wildlife. The trash is
collected very early on a Thursday morning.
Highlands Reserve Homeowners Association request
that wheelie carts and recycle containers are
placed at the roadside after 6 p.m. the night
before.
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Who do we contact for questions/emergencies?
We have employed a professional (24 hour/7 days
a week) management company to look after your
every need. Their contact details are in the
villa and we also provide them to you prior to
arrival.
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Will my possessions be safe in the villa?
Highlands Reserve is considered a very safe area
but our villa does have a monitored alarm system
for the added protection of our home and your
possessions. We also provide a safe which
you can utilise (free of charge).
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How do we book?
Please email or phone us in the first instance,
or simply complete our online enquiry form and
we will get right back to you. Dawn & I will be
delighted to assist you with your booking. We
are also happy to help with flights & attraction
tickets or any other aspect of planning your
vacation.
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What if your villa is not available or I
require additional accommodation?
We have access to similar quality housing on the
same road as our villa, within the Highlands
Reserve development and in the local area. We
will happily direct you to the relevant owners.
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Are pets or smoking allowed?
More and more people are now affected by
allergies of one sort or another. For the
comfort and safety of all guests, smoking is
strictly prohibited within the villa.
Additionally, Florida law does not permit guests
to smoke within rental villas. Pets are also not
allowed in the villa.
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My husband is a golfer but the rest of our
family are not. Is Highlands Reserve still
suitable?
Only a couple of our family are golfers, but we
chose Highlands Reserve because it appeals to
all ages, golfers & non-golfers. The views over
the course provide a real sense of privacy &
tranquility yet the villa is only 10 minutes
drive away from Orlando’s favourite attractions.
When the golfers are playing, the rest of the
family can either play tennis, meet friends at
the communal pool or the younger guests can play
on the adventure playground..
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Still got questions?
Thank you for taking the time to view our
website. If you have further questions, you can
contact us by email
enquiries@iwantavillainflorida.com or call
us on +44(0)7771 926441 (United Kingdom) and we
will try our best to help you.
Happy Holidays!
Gary and Dawn Anderson
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davenport vacation rentals
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